What is CH Assist?
No matter the size or type of your business, you’ll always receive high-quality, on-demand support from CloudHost. But if you need additional guidance for your Colocation, Managed Hosting or Cloud services beyond traditional support, CloudHost’s Service Management team can help. Service Management takes support to the next level by adding a named team of business and technology experts to your account who act as an extension of your internal IT to proactively and strategically plan, monitor, evaluate and evolve your IT and infrastructure most effectively.
Hands-on assistance with business, hardware, software, scale, security, network, or growth requirements, CH Assist brings a level of governance and consistency to your account that is unparalleled.
The overall goal of CH Assist is to provide customers with a tightly-bound global network of service personnel, trained and capable of providing ongoing consultation, change management and support. At the onset of your client engagement, our team will work directly with you to design a Service Management plan that aligns with your requirements.